Privacy Policy
Last updated: 15th January 2026
Data Controller Information
TechnoVora AG (referred to as "we", "us", or "our") is the data controller responsible for your personal data. We are registered in Austria with registration number FN741258a and our registered office is located at Wiedner Hauptstraße 20, 1083 Vienna, Austria.
Data Collection
We collect and process various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us through contact forms, email communications, and service enquiries. This may include your name, email address, phone number, company information, and any messages or enquiries you send to us. We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on our site.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Legitimate interests: For analytics, website improvement, and business communications
- Consent: For marketing communications and non-essential cookies
- Contract performance: When providing our benchmarking services
- Legal obligation: For compliance with applicable laws and regulations
How We Use Your Information
We use the personal data we collect for several purposes related to our business operations and service delivery. How we use your information includes responding to your enquiries and providing customer support, delivering our corporate performance benchmarking services, improving our website functionality and user experience, sending relevant business communications and updates about our services, and ensuring the security and proper functioning of our systems. We may also use your information for analytics purposes to understand how our website is used and to make improvements to our services.
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to maintain the confidentiality of your information. We may also disclose your data when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Contact enquiry data is typically retained for up to 3 years after the last communication. Website analytics data is retained for up to 26 months. Marketing consent records are kept until consent is withdrawn plus an additional 3 years for legal compliance. Client project data is retained for the duration of our business relationship plus 7 years for legal and regulatory compliance.
Your Rights
Under GDPR, you have several rights regarding your personal data, including the right to access your personal data and receive information about how we process it. Your rights include the right to rectify inaccurate or incomplete personal data, the right to erase your personal data under certain circumstances, the right to restrict processing of your personal data in specific situations, the right to data portability for data you have provided to us, and the right to object to processing based on legitimate interests. You also have the right to withdraw consent at any time where we rely on consent for processing.
International Data Transfers
As we are based in Austria and primarily serve clients within the European Union, your data is generally processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.
Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@technovora.top or by phone at +43 15977704. You can also write to us at our registered address: TechnoVora AG, Wiedner Hauptstraße 20, 1083 Vienna, Austria.
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or your local data protection authority.